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Enrolments

How to enrol with Kool HQ?

For new families, the first step is to set up an account with Kidsoft. A government-approved child care management system that enables us to process your bookings as well as any child care subsidies that may apply.

When setting up your account, we require the following information:

  • Centrelink CRN numbers for parents & child/ren (if you don’t have this handy, you can provide it on a later stage)
  • Parent/guardians contact details
  • Children details, including medical history, diagnosis of allergy, asthma, anaphylaxis, dietary requirements or additional needs. If your child has any medical condition, be prepared to upload the supporting medical documentation.
  • Emergency contact details (other than parents)
  • Authorised persons for drop-off and pick up
  • Payment details
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FAQs

What age groups participate at Kool HQ?

Kool HQ accepts enrolment for school-aged children from Kindergarten to year 6.

If a child prefers to be with particular friends or relatives they may do so. Generally, the children are divided into age-appropriate groups:

  • Blue (Kindy & Year 1)
  • Green (Year 2 & 3)
  • Yellow (Year 4,5 & 6)
My child doesn’t attend school yet, at what age can they attend?

Children must be enrolled at school (year K minimum) for the current calendar year in order to attend. 

Children can attend Vacation Care in January of the same calendar year they will start school.

Where is the camp held?

Find a program in your area

Is there parking onsite?

Convenient dropping off and picking up parking is available on all sites. Additionally, some sites have a designated carpark. 

Can I sign up for individual days?

You can book a single day or multiple days, it’s up to you! We understand that families need the flexibility to suit their lifestyle, therefore bookings are not restricted to minimum days.

What do I need to bring at Kool HQ?

To ensure your child has the best experience please prepare the following items to bring each day in a packed bag:

  • Lunch box packed with healthy and delicious food
  • Water bottle
  • Wear suitable clothing to get messy in
  • Sun hat
  • Sun cream (if you have specific) otherwise we provide Cancer Council Sun cream
  • Closed shoes
  • A few dollars for the canteen : See our Canteen Menu
My child is attending alone and doesn’t know anyone else, will he/she be OK?

Our teachers support children to form new friendships in each experience throughout the day.  It is so nice to see the strong bonds the children have after a day at Kool HQ as we do so many drama social games to break the ice, get to know each other games by name tags, team building activities and so much more. The social aspect is critical in shaping the child’s development to create long lasting relationships between both children and teachers which naturally builds confidence, self-esteem and self-resilience.

Children with Additional Needs

Kool HQ Programs are inclusion friendly. However, before enrolment, we do require detailed information about your child’s individual needs. If your child has high support needs, additional support may need to be accessed via the Federal Government’s Inclusion Support Subsidy (ISS).

The application process can take some time as we consult with inclusion agency and complete an assessment to determine how to best meet your child’s needs.

Contact us as early as possible to ensure that your child can access all aspects of the program.

I have a question that is not listed – where can I get an answer?

If you were unable to find the answer you were looking for, please contact us here, we will be happy to help!