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Kool HQ Reddam OSHC

70 Edgecliff Rd, Woollahra NSW 2025

Welcome to Kool HQ, where we start every day with passion and love for what we do! Shaped by children’s input and thoughtfully crafted by teachers, our Aftercare and Holiday Program focus on having fun, learning new skills, and making new friends.

Teamwork

programs

Explore our programs offered at Kool HQ Reddam House.

HOLIDAY PROGRAM

Join us for an unforgettable holiday adventure with activities tailored for fun and learning. Our Vacation Care offers dynamic programs with daily themes, creative arts, sports, cooking, and exciting incursions and excursions. It is offered during school holidays from 8:30 am to 6pm.

AFTER SCHOOL CARE

Unlock new experiences and opportunities in the Kool HQ Aftercare, where you can enjoy a variety of activities, including sports, arts, and STEM. Bond with friends and also enjoy a self-serve buffet-style afternoon tea. Available each school day from bell time to 6pm.

Winter 2024

Holiday Program 

Week 1
1 - 5 July 2024
Week 2
8 - 12 July 2024
Week 3
15 - 19 July 2024
Week 4
Monday 22 July 2024
Monday
1st
Onsite
MOVERS & GROOVERS
SPORT
Music & Dance Games
STEM
Travelling Sound
ART
Instrument Creation
MOVEMENT
Table Drumming
Kool HQ’S Talent Show
Music, Dance, Free Play
Tuesday
2nd
Onsite
OLYMPIC FUN DAY
SPORT
Kool HQ Mini Olympics
PART 1
COOKING
Fruit Fuel
ART
Medal & Ribbon Design
SPORT
Kool HQ Mini Olympics
PART 2
MOVIE
Sit Back & Relax & Free Play
Wednesday
3rd
Onsite
GAME ON!
SPORT
Basketball
DRAMA
Freeze Frame Fun
ART
Playground Design
STEM
Playground Building
ARCADIA TIME
Play Games & Win Prizes
Thursday
4th
Onsite
NAIDOC CELEBRATIONS
SPORT
Traditional Games
ART
Dot Paintings and Designs
MOVEMENT
Dream Time and Response
COOKING
Damper
TRIVIA
Test Your Knowledge
Friday
5th
Onsite
MARKET DAY FUN
SPORT
Soccer Skills and Drills
MOVEMENT
Dress Up and Drama Games
ART
Market Day Signs
MARKET TIME
Buy, Swap & Sell
MARKET TIME
Buy, Swap & Sell
Monday
8th
Onsite
EMOJI ACTION
SPORT
Pacman
COOKING
Emoji Design Competition
STEM
Foaming CARToon Cups
ART
Emoji Agamograph
KOOL HQ’S TALENT SHOW
Music, Dance, Free Play
Tuesday
9th
Onsite Incursion
PUPPET PRODUCTION
SPORT
Basketball: Skills and Games
ART
Paper Bag Puppets
DRAMA
Lights, Camera Action!
STEM
Light and Shadow Experiments
FREE PLAY
Music, Dance, Drama
Wednesday
10th
Onsite
WINTER WARM UP
SPORT
Freeze Tag
ART
3-D Hot Choc
DISCOVERY
Origami Snowflake
COOKING
Gingerbread Decoration
ARCADIA TIME
Play Games & Win Prizes
Thursday
11th
Excursion
AUSTRALIAN MUSEUM
PLAY
Free Play and Games
Australian Museum
Dinosaur Explorer
Australian Museum
Dinosaur Explorer
ART
Dino Craft
FREE PLAY
Mixed Sport Session
Friday
12th
Onsite
WINTER MARKETS
SPORT
Hand Tennis
ART
Market Day Signs/ Feedback
STEM
Stress Balls
MARKET TIME
Buy, Swap & Sell
MARKET TIME
Buy, Swap & Sell
Monday
15th
Onsite
SCIENCE SUPERSTARS
SPORT
Star Catcher
ART
Shooting Stars
STEM
Rocket Creations
DISCOVERY
Fizzing Moon Rocks
KOOL HQ’S TALENT SHOW
Music, Dance, Free Play
Tuesday
16th
Onsite Incursion
SUPER SNAKE DAY
SPORT
Clay Coil Pot
ART
Snake Spinners
COOKING
Fairy Bread
DRAMA
Mixed Sports Session
INCURSION
Incursion
*No extra cost
Wednesday
17th
Onsite
ARCADIA CREATORS
ART
Design & Create Arcadia Games
DISCOVERY
Recycled Creations
STEM
ARCADIA TIME
Play Games & Win Prizes
Wednesday
18th
Excursion
INFLATABLE WORLD
SPORT
Free Play & Games
EXCURSION
Inflatable Circuit
EXCURSION
Inflatable Fun & Games
ART
Directed Drawing
FREE PLAY
Movie & Free Play
Friday
19th
Onsite
PYJAMA MARKET DAY
SPORT
Cricket
ART
Market Day Signs
STEM
Pyjama Yoga
MARKET TIME
Buy, Swap, Sell
MARKET TIME
Buy, Swap & Sell
Monday
10th
Onsite
A LITTLE BIT OF EVERYTHING
SPORT
Mixed SPORT Session
ART
Sharpie Colour Creation
STEM
Levitating Challenge
DRAMA
Party Games & Dress Up
KOOL HQ’S TALENT SHOW
Music, Dance, Free Play

Key service information

Programs: After School Care and Vacation Care (Including Pupil Free Days)

Email: [email protected]

Phone: 02 9539 6836 (office), 0434 213 315 (direct)

Forms: Co-curricular notification

FAQs: Download our FAQs here

Booking Type

Times

Fees

Fees after max CCS^^

After School Care - Routine
Bell Time – 6:00 pm
$38.50
$5.58
After School Care - Casual
Bell Time – 6:00 pm
$46.00
$6.68
Vacation Care - Standard
8:30 am – 5:00 pm
$104.00^
$16.64
Vacation Care - Extended
8:30 am – 6:00 pm
$114.00^
$26.64
Excursion
As scheduled
+$30

^ Early Bird: Save $10 on the daily fee with our Early Bird rates when you book at least 2 days per week per child during the Early Bird booking period. This discount reduces the fee to $94 for Standard and $104 for Extended before any CCS is applied. T&Cs apply.

^^ CCS: The Child Care Subsidy may apply to your family. To determine your eligibility and calculate your subsidy, please visit Centrelink’s Payment and Service Finder.

Excursion: A $30 rebatable fee (attracting CCS) will be added on days with scheduled excursions, covering the extra costs of the experience and travel. Refer to the program schedule for specific excursion days.

Find the answers that you need

Enrolments

The first step is to set up an account with Kidsoft. A government-approved child care management system that enables us to process your bookings as well as any child care subsidies that may apply.

When setting up your account, we require the following information:

  • Centrelink CRN numbers for parents & child/ren (if you don’t have this handy, you can provide it at a later stage)
  • Parent/guardians contact details
  • Child details, including medical history, diagnosis of allergy, asthma, anaphylaxis, dietary requirements or additional needs. If your child has any medical condition, be prepared to upload the supporting medical documentation.
  • Emergency contact details (other than parents/guardians)
  • Authorised persons for drop-off and pick-up
  • Payment details
Fees & Session Types

Routine Bookings: Routine bookings are designed for families in need of regular care on either a weekly or fortnightly basis. These bookings can be arranged up to two weeks before the start date and continue throughout the year. To make routine bookings, simply reach out to our head office team.

Casual Bookings: Casual bookings cater to families who require care sessions without a set schedule. These bookings offer flexibility and can be easily made through either the iParent Portal or Kidsoft App. However, please note that casual bookings are subject to availability and adhere to staffing ratios for the safety and well-being of all children in our care.

Cancellation or Changes to Bookings

Routine – 14 days written notice is required for cancelling or decreasing Routine bookings. To cancel or change a routine booking, please contact our office team.

Casual – Cancellations must be made 24 hours prior to the scheduled start time of the booked day, otherwise full fees apply. To cancel a casual booking, please cancel your day from the iParent Portal or App.

Absences

Any cancellations outside of the notice period will incur full fees and be marked as absent.

For parents who receive Child Care Subsidy, absences will count towards your ‘allowable absences’. The government will only subsidise 42 allowable absences per child, per financial year. After the use of the 42 absences, it becomes your responsibility to pay full fees for any further absences.

Absent days must be signed for in order to receive Child Care Subsidy for those days.

No-shows – If your child is booked in to attend and is absent, and you have not notified us in writing or via the Parent Portal or App, you will be charged a $10.00 no-show fee, and the child will be marked absent.

Payment of Fees
Fees will be automatically debited fortnightly in advance from your bank account, VISA or MasterCard that you nominated during enrolment. Statements are issued via email before each fortnightly payment. You can view all statements via your online account. Transaction fees applies. Please note that if a transaction is declined, a dishonour fee will be applied.
Child Care Subsidy (CCS)

The Australian Government provides Australian families with a number of subsidies and programs to help with the cost of child care, with the CCS being the main type of assistance that most families will use. Many families are eligible for CCS, which can reduce the cost of our Care by up to 90%.

You can apply for the CCS online or in-person through Centrelink. To apply online visit the MyGov account or click here.

If you are already registered for CCS

Please provide your Centrelink Customer Reference Number (CRN) on your enrolment or provide it to our administration office.

Centrelink issues a different CRN for each child and parent. Please ensure you provide a separate number for each child that is attending the service.

The CCS will be paid directly to Kool HQ and passed on to families as a fee reduction. Families will make a co-contribution to their child care fees and pay to the provider the difference between the fee charged and the subsidy amount.

Ceasing Care
If you would like to terminate your care a ‘Cessation of Care’ written notice will need to be provided to [email protected] and include the correct 14 days notification. Any credit will be refunded if your child leaves the Service. Any changes to your child’s or account details can be changed and updated through your iParent Portal account.
Gap Fee Payment
Where a parent/guardian qualifies for CCS, the fee charged is based on the gap fee due. This is the amount left owing by the parent/guardian after the anticipated CCS.

The amount taking into account CCS is an estimate only. The exact amount will be confirmed once the attendances records have been submitted to Department of Education, Skills and Employment (DESE), which can take up to 1 week from the last day of the child attendance at the service.

Arrival & Collection of Children

At the end of school, children will make their way to the designated after-school care area, and an educator will make sure they are checked in. Kindergarten children will be collected for after-school care – see the Kindergarten Children section below for more information.

If your child has co-curricular activities after school and will be joining us for after-school care following, please use the Co-curricular Notification Form to inform us of your child’s finish time for days when they attend co-curricular activities. This will help us ensure the timely arrival of your child and when we should expect them to arrive. If your child doesn’t arrive within 10 minutes of the expected arrival time, we will initiate a non-arrival procedure, which includes searching for them and contacting you.

Parents/guardians will need to sign-out children upon collection from the service.

Kindergarten Children

Our educators ensure a smooth transition for kindy children into After Care. They pick them up from their classroom or the designated spot and bring them directly to After Care. Upon arrival, Kindy children are encouraged to use the restroom and wash their hands. They’re then provided with afternoon tea in a special area tailored to their needs. One of our educators will be their main contact as they settle in.

Food
We are an allergy aware service and do not allow nuts.  All food served is in accordance with the food, nutrition, and dietary requirements of the Australian guide to healthy eating. Please let us know in advance if your child has any food allergies/intolerances.

In After School Care children are served afternoon tea daily. The menu changes daily and seasonally. A platter is available every day which includes a variety of seasonal fruit, vegetables, crackers and dips. We also include cooking activities as part of our program.

Child Health & Wellness
Children should attend the service when they are well and able to participate in the general routine of the service. This includes the ability to engage with their peers and educators. If your child is unwell, we will contact you to collect your child.
Injury and Illness
In the case of serious illness or accident, staff will attempt to contact the parent immediately. Please ensure that the telephone contact you have given is correct. If emergency treatment is required, an ambulance will be arranged without delay.
Child Protection

Child protection is a community responsibility. Under the Children and Young Persons (Care and Protection) Act 1998, children and young people must receive the care and protection necessary to ensure their safety, welfare and wellbeing.

All educators are Mandatory Reporters and are required to report to the Child Protection Helpline (132-111) if they have reasonable grounds to suspect a child is at risk of significant harm and have current concerns about the safety, welfare or wellbeing of a child where the concerns arise during or from their work.

Medication

Children may be on prescribed medications, either for a short term, or long term basis. It is essential that both the parents and staff follow procedures at all times to ensure medication is given properly.

Staff will only administer medication that has been prescribed by a medical practitioner. All medications must be clearly labelled with the child’s name, date of expiry and in their original packaging.

Parents must complete a ‘Medication Authorisation Form’ for each child using the service, who requires medication.

Medication must be provided by the child’s parents/guardians including the following:

  • Original container.
  • Original label that is clearly readable.
  • Child’s name clearly on the label.
  • Any instructions attached to the medication or related to the use of the medication.
  • Any written instructions provided by the child’s registered medical practitioner.
  • Medication Authorisation Form is to be completed and signed.
Sun Protection
Our Service adopts the Cancer Council NSW sun protection policy.

30 SPF Cancer Council sun cream is provided. All staff and children will apply sunscreen 20 minutes before going outdoors.

Please provide your child with a hat and appropriate clothing required for outdoor activities.